Mandatory Kindness.

"The hospitality of a house will always be different from the hospitality of a hotel." The most obvious difference between the two settings will be money. A housewife or stay-at-home father/house-husband is not paid to treat the person or people they live with politely. They can choose, depending on their mood, whether they want to express kindness or not. At a hotel, however, the concierge expects a tip after ever so graciously hauling your dozens of bags to your room. The front-desk resident, housekeepers, cooks and janitorial staff must follow the expectation of proper hospitality, no matter how rude or cynical their guest may be, if they wish to meet their handsome check at the end of the week.